Emagic DeZign Policy

Terms and Conditions:

  1. Intellectual Property:

    • We respect intellectual property rights and expect our users to do the same. All content on our website, including graphics, logos, texts, and images, are protected by copyright laws. Users are not permitted to copy, reproduce, or distribute any content without prior written consent from Emagic DeZign.

  1. Content Submission:

    • Emagic DeZign welcomes user-generated content such as comments, feedback, and testimonials. By submitting content, users grant us the right to use, modify, and display the content on our website and other marketing materials. However, we reserve the right to remove any content that violates our policies or is deemed inappropriate.

  1. Payments:

    • All payments must be made in full before any design work begins.

    • We accept payment through secure online methods or bank transfers.

    • In the event of cancellation, any payments made are non-refundable.

  1. Communication Policy:

    • We value effective communication and strive to provide prompt responses to all client inquiries.

    • However, to ensure efficient workflow and maintain high-quality work, we have implemented a communication policy.

    • We will primarily communicate with clients through designated channels such as email or project management tools.

    • Our typical response time for emails is within one to two business days.

    • When you request specific services, we will provide you with a design form. It's important to complete this form within one to three business days. Failure to do so may result in a delay in processing your order. We understand that unexpected circumstances can arise, so please let us know if you need extra time. However, please note that services or projects that have been ignored for more than 30 days will be canceled.

Design, Proof, and Revision:

  1. Design Process:

    • We will collaborate with clients to understand their design needs and objectives.

    • Based on the client's brief and requirements, we will provide initial design concepts.

    • Clients are encouraged to provide detailed feedback and suggestions to facilitate the design process.

  1. Proofing:

    • Once the initial design concepts are presented, clients will have the opportunity to review and provide feedback.

    • We will make necessary revisions based on client feedback, ensuring the design meets their expectations.

    • Clients are responsible for carefully reviewing proofs for accuracy, spelling, grammar, and any other relevant details.

  1. Revisions:

    • We offer a specified number of revisions, as agreed upon during the project initiation.

    • Additional revisions beyond the agreed-upon number may incur additional charges.

    • It's important for clients to provide consolidated feedback during each revision stage to avoid unnecessary delays.

Turnaround Time:

  1. Estimated Turnaround Time:

    • We strive to deliver high-quality designs within a reasonable timeframe.

    • The estimated turnaround time will be communicated to clients at the beginning of each project.

    • Please note that the turnaround time may vary based on the complexity of the project and the number of revisions required.

Complete Services:

  1. Graphic Design Services:

    • Emagic DeZign offers a wide range of graphic design services, including flyers, business cards, brochures, event and church programs, and more.

    • We will work closely with clients to bring their visions to life.

    • We are committed to delivering visually appealing and impactful designs that meet the client's specific requirements.

Please note that this policy is subject to change. Emagic DeZign reserves the right to modify or update this policy at any time without prior notice. Users are encouraged to review the policy periodically to stay informed about any changes. Emagic DeZign aims to deliver outstanding graphic design services while maintaining clear communication, efficient workflow, and client satisfaction.

By accepting the terms and conditions set by Emagic DeZign, you are confirming your agreement with them.